Size & Fit Details
You may return your order for a cash refund within 15 days from the date of delivery
Items must be sent back in perfect sellable condition with all original packaging to be eligible.
Returns for cash refunds, exchanges, or store credit will be charged a $15 restock fee per order
Items marked “Final Sale” and personalized items are not eligible for returns, exchanges, or store credit.
Items marked "Exchange/Store Credit Only" cannot be returned for a cash refund. These products can only be exchanged or returned for store credit.
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ABOUT DEL TORO
In a world overwhelmed by gimmicky robots and artificial intelligence, we prefer to do things the old-fashioned way...
1. HAND DESIGNED
We design everything by hand.No computers, no fancy programs. Just pencil and paper, from head to hand. We take our inspiration from everywhere – old Italy, new Italy, cars, guitars, seasons, and just things we find all-around interesting.
2. HAND SOURCED
We source everything by hand. We physically touch and feel each fabric, a step necessary to assure it meets our strict quality standards. Like chefs going to market late at night after a long shift, we do the same for our fabrics and materials.
3. HAND SAMPLED
We sample everything we make by hand. Each shoe is made exactly how we would make it in production – with our hands. We need to see, touch, and feel the physical product – no computer generated anything.
4. HAND TESTED
We wear test every single design on our own two feet. We walk for 100 miles in each new style. We dance, we drive cars, we ride bikes - anything that would require footwear in an everyday situation. We walk a mile in your shoes so that we can deliver exactly what you want.
5. HAND CRAFTED
We hand craft our footwear. No, really - we actually make these things by hand. A lot of brands say their products are ‘handmade’ – a term being used very loosely. At Del Toro, we really do build our products with our hands.
We have a hard time trusting robots, but we do trust our hands. And it's the only way we know the very best will make it into your own.
