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Shipping, Returns, and Exchanges

Returns & Exchanges: 

You may return your order within 15 days¬†from delivery & exchange your order within 30 days from delivery. Items must be returned in perfect sellable condition with original packaging. Items marked ‚ÄúFinal Sale‚ÄĚ and personalized items are not eligible for returns or exchanges. Product exchanges and returns for store credit are offered free of charge. Returns for cash refund will be charged a $15 restocking fee per order. International return and exchange shipping costs are to be paid by customers both ways.¬†

 

FINAL SALE: Products pages marked with "Final Sale" cannot be exchanged or returned. All Sales Final.

 

EXCHANGE/STORE CREDIT ONLY: Products pages marked with "Exchange/Store Credit Only" cannot be returned for a cash refund. These products can only be exchanged or returned for a store credit. 

 

Click here to initiate a return or exchange. 

  

Shipping & Delivery

We charge flat rate shipping on all orders at a rate of $15 for orders over $100 and $10 for orders under $100. Non-custom orders placed before noon Eastern Time will ship the same business day. Custom orders ship within 3-5 business days. Once the order leaves the warehouse, you will receive a shipping confirmation email allowing you to track your order.

 

International Shipping

Please email support@deltoroshoes.com if your destination country is not listed at checkout.

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