Returns & Exchanges:
You may return or exchange your order within 30 days of shipment. Items must be returned in perfect sellable condition with original packaging. Items marked “Final Sale” and personalized items are not eligible for returns or exchanges. Product exchanges and returns for store credit are offered free of charge. Returns for cash refund will be charged a $10.99 restocking fee per item. International return and exchange shipping costs are to be paid by customers both ways.
FINAL SALE: Products pages marked with "Final Sale" cannot be exchanged or returned. All Sales Final.
EXCHANGE/STORE CREDIT ONLY: Products pages marked with "Exchange/Store Credit Only" cannot be returned for a cash refund. These products can only be exchanged or returned for a store credit.
Click here to initiate a return or exchange.
Shipping & Delivery
We offer free UPS shipping within the contiguous U.S. for orders over $100. Non-custom orders placed before noon Eastern Time will ship the same business day. Custom orders ship within 3-5 business days. To track your shipment, please visit UPS and enter your tracking number, which will be provided in your shipping confirmation email.
International Shipping
Please email support@deltoroshoes.com if your destination country is not listed at checkout.