Founded in 2006, Del Toro represents the intersection of luxury and innovation; blending classic Italian quality with forward-thinking design.

Conceived with a single black velvet ("The Shoe That Started It All") slipper and the well-worn hands of an Italian shoemaker off the Adriatic Coast, Del Toro has since pushed the bounds of creativity while maintaining simplicity at its core.

We are artists, athletes, entrepreneurs, and innovators. But most of all, Del Toro is the force behind Italian footwear, offering a touch of luxury into your everyday lives.

Handmade in Italy, every pair of Del Toro shoes is the product of expert craftsmanship by multigenerational artisans & highly skilled techniques, combining the finest Italian materials with almost two decades of dedication to masterful craftsmanship.

Handmade in Italy, every pair of Del Toro shoes is the product of expert craftsmanship by multigenerational artisans & highly skilled techniques.

We curate the finest materials from across Europe so that our footwear goes the distance & endures. Chosen with the utmost care, our premium fabrics and sturdy soles blend durability with luxury in every product.

As fond as we are of all things Italian, our shoe sizes run US. Don’t worry, we're here to help you find the perfect fit!

Please see specific product pages for the most reliable & tailored guidance.

If you'd like a little extra help, or just want another sense check before placing an order - we're always happy to chat & help answer any questions you may have.

Reach out to us anytime at support@deltoroshoes.com

The majority of Del Toro shoes fit true to loafer size, which is usually 0.5-1 sizes down from your typical sneaker size.

The best way to determine your Standard Del Toro Size is to properly measure your foot & reference the size guide found on our product pages.

If you'd like a little extra help, or just want another sense check before placing an order - we're always happy to chat & help answer any questions you may have.

Reach out to us anytime at support@deltoroshoes.com

For all orders within the US, we offer flat rate shipping.

• $15 for orders above $100
• $10 for orders $100 or less
• For International orders, shipping will be calculated & applied at checkout.

We typically process orders within 2-3 business days.

• As soon as your order ships, you will receive an e-mail with tracking information
• For personalized orders, please allow an additional 3-5 business days.
  

Standard Flat Rate Shipping

For flat rate ground shipping, you can expect to receive your order within 3-10 business days after processing.

If it has been more than 3 business days since you placed your order & you haven't received an email with tracking, please reach out to support@deltoroshoes.com so we can investigate the issue.

Expedited Shipping

Estimated arrivals for expedited shipping options are presented at checkout. These ETAs are calculated based on destination address & courier information.

We do our best to provide you with accurate information, however, Del Toro is ultimately not responsible for refunding shipping cost in the event of courier delays as these are unfortunately out of our control.

International Shipping

Shipments outside the contiguous US may take up to 30 days to arrive due to country-specific jurisdictions & import processes.

Yes, we ship anywhere in the world! If you do not see your country listed at checkout, please reach out to support@deltoroshoes.com.

• Shipping outside the contiguous United States will be calculated & applied at checkout & is to be paid by the customer. International customers will also be expected to pay it’s countries' duties.

Returns & exchanges outside the contiguous United States are possible but shipping is to be paid by the customer both ways.

• Del Toro is not responsible for any taxes or duties imposed by local jurisdictions. Refusal to pay duties in a local jurisdiction is not grounds for returning a product, however, most circumstances will be evaluated independently.
• You should research and expect to pay duties when ordering internationally (outside of the contiguous United States).

It depends. In the event of a mistake, please email support@deltoroshoes.com as soon as possible.

We will do our absolute best to accommodate post-purchase changes, however, once an order has been packed by our warehouse team there's really not much we can do to intercept it. And the majority of our orders ship the same day they're placed.

Del Toro is not responsible for any costs accrued as a result of user error.

You can visit the “my account” area on our website to make changes to your address or contact information at any time.

Yes! You may return or exchange your order within 15 days from the date of delivery. Items must be sent back in perfect sellable condition with all original packaging to be eligible.

note: all returns & exchanges are subject to a $15 restock fee per order.

• Items marked “Final Sale”and personalized items are not eligible for returns, exchanges, or store credit.
• Items marked"Exchange/Store Credit Only"cannot be returned for a cash refund. These products can only be exchanged or returned for store credit. 

Click here to initiate a return or exchange. 

Return Shipping for Cash Refunds

• Return shipping will be calculated & deducted from the final refund amount

Return Shipping for Exchanges & Store Credit

• Return shipping is free

Return Shipping for International Orders

• International shipping costs for returns and exchanges are to be paid by the customer both ways.

This rarely happens, but if it does, we're here to make it right. Please reach out to support@deltoroshoes.com as soon as possible.

For us to help you as quickly as possible, please provide the following information when reaching out:

• original order number + a brief summary of the issue
• photos of the product (top + bottom + side views for each item - including both shoes if reaching out regarding a footwear order)
• photos of the original packing (shoe boxes, dustbags, etc. - please include any & all markings you see that might help us trace the root of the issue)

note: after the return & exchange window passes, Del Toro reserves the right to deny refund requests

No, we do not. Although this might seem like a firm stance to take on this position, we ask our customers to understand that we are a small business making limited collections of artisan products.

Our goal is to provide the best value at the time of purchase, and we encourage you to take advantage of our promotions and discounts when they do happen, because it's not all that often!